NorthStar Express Freight - Whatever It Takes info@northstarexpress.com

1-800-787-1800
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Customer Care Associate

NorthStar Express, a dynamic third party logistics company that specializes in tradeshow and convention shipping, is currently looking for entry level Customer Care Associates to add to the growing team in our Falls Church, VA headquarters.  NorthStar Express has a need for high energy organized individuals that have a positive attitude, strong work ethic, solid communications skills, a sense of humor, and a desire to pursue a successful career.

Primary Job Responsibilities include:

  • Working with new and established customer accounts on the telephone
  • Maintaining customer relationships and expectations
  • Working closely with the Sales Team and Account Management team to maintain a consistent customer experience

The ideal candidate will have the following qualifications:

  • A desire to build and nurture customer relationships
  • Enjoy customer interaction and attention to detail
  • Have a customer service attitude
  • Possess strong oral communication and organizational skills
  • Experience with computer and/or database skills
  • Hold a Bachelors Degree

We offer a competitive base salary, a positive work environment, extensive ongoing training, health and other benefits.  A bonus plan allows you the opportunity to control your income potential.
NorthStar Express with offices in Virginia and Michigan provides premium door-to-door domestic and international shipping services. As tradeshow shipping experts, we offer many advantages unmatched by the competition. What sets us apart from our competitors is the outstanding level of customer service and personalization that we offer our customers. Our services continually exceed the expectations of our customers and set the standards for the industry.

If you are interested in learning more about this opportunity with NorthStar or would like to apply, please submit your resume with a cover letter via email to Employment@NorthStarExpress.com


Request a QuoteShip NowContact us at 1-800-787-1800INFO@NORTHSTAREXPRESS.COM

HOME6400 Arlington Blvd. Suite 800, Falls Church, VA 22042