Helpful Hints

Shipping can be a challenging experience. By following a few basic steps your risk can be minimized:

• Call us if you require assistance 1-800-787-1800 or 703-532-0520.
• Always label and number each piece whether it is shipping as an individual piece or consolidated on a pallet.
• Contingency Planning. If you attend back-to-back shows requiring the same materials, have an alternate plan should there be a delay caused by weather, show-site slowdowns or a catastrophe.
• Pack your materials with care. Monitors and fragile equipment should be packed in specially made containers. Graphics should be wrapped and shipped in rigid material.
• Provide accurate dimensions on all material. Oversized material may be delayed unless NorthStar is notified prior to pick-up.
• Provide accurate contact information. Include name, telephone number and extension or cell number. If your material is going to a show, provide a contact and phone number at the show-site in case there is a delay.
• Make certain your shipment is properly covered by your business property insurance while in transit or at show-site. If you need cargo coverage, NorthStar Express can arrange cargo coverage.
• Type the information on your international documents.
• Provide an accurate piece count.
• Provide accurate times and dates for move-in and move-out.

By following these simple guidelines you can help NorthStar pick up & deliver your shipment on time, undamaged and ready to market.