Cargo Coverage

Conditions:

Thank you for shipping with NorthStar Express Freight, Inc. We appreciate your business and want to provide the highest quality service at all times. Please be assured that while every effort is made to ensure safe delivery of your goods, sometimes loss and/or damage does occur.

As a rule, carriers (truckers, airlines, etc.) limit their liability for freight in their Care, Custody & Control. On Domestic Shipments, this limit of liability is often .50 per pound or $50 per shipment, whichever is less. Additionally, it is important to remember that if a carrier cannot be proven negligent, they will pay nothing at all for lost or damaged freight. The limit of liability sum is only available when negligence can be proven. For this reason, NorthStar recommends that its customers to consult their business property insurance policy. Your materials may already be covered under this policy. For your convenience, we offer you the option of purchasing this important coverage as a part of our package of services. Please take a moment to review the following information. Should you have any questions please feel free to contact your NorthStar sales representative.

Importance of Signing with Exception when Goods Arrive Damaged:

It is very important that you inspect your goods upon arrival. You should instruct your employees or decorators (or anyone else who would be in the position to receive your freight) to "take exceptions," that is to note damages on the delivery receipt/bill of lading, whenever any kind of damage is suspected (even if it looks minimal). You should also count the number of pieces received versus the number shipped. Any discrepancies should be duly noted. Failure to do so can be problematic in several ways. First, it shows that you received the merchandise in "good order." This makes it more difficult to prove that damage occurred while the goods were in transit, which can cause a claim to be denied. Also, it allows the carrier to deny all liability for the loss as they can "prove" that the freight was delivered in good order.

Unapproved Commodities:

To follow is a listing of Commodities that cannot be covered without specific written authorization prior to shipment:

Airplanes (unboxed)
Bath tubs and lavatory equipment
Cast Iron Pipe and Stoves
Ceramics, Ceramic Tiles, Blocks, Slabs
Computers and Related Components (Other than Trade Show Goods)
Eggs in the Shell
Flammables and Explosives
Fire Brick
Furs
Gems and Stones—Precious and Semi-Precious
Improperly Packed or Unpacked Goods
Jewelry of Value (gold, silver, etc.)
Live Plants and Animals
Marble and/or Stone
Meats, Fruits or Vegetables (fresh or refrigerated)
Newsprint and Kraft Paper in Rolls
Plasma Screen or LCD Monitor
Pottery
Products Requiring Refrigeration
Refurbished/Rebuilt Merchandise (Other than Trade Show Goods)
Statuary
Tin Plate
Used Merchandise (Other than Trade Show Goods)
Watches
Window/Plate Glass
Works of Art/Antiques
Yachts, unboxed
Other Like or Similar Goods
Other Goods, That By Their Inherent Nature, Are Susceptible to Loss or Damage

This summary provided for informational purposes. It does not grant or extend coverage. All coverage is governed by the terms and conditions set forth in the policy (text available upon request). NorthStar is not an insurance company.