Follow these step by step actions and your domestic shipment will be on its way in no time.
Modes of transport: ground, air, and rail
Additional Important Show Information
Complete the show decorators Material Handling Agreement Form (MHA) and designate NorthStar as the carrier. The MHA form can be picked up at the decorator's service desk once you have paid for the decorators services. NorthStar cannot pick up your material without a completed MHA. Two separate shipments require two separate MHAs. Prior to packing your material, remove old labels and apply new labels to all pieces.
- Shipping TO your event: Where to find important information
- Shipping FROM your event: Event specifics and information
Prior to packing your material, Remove old labels and apply new labels to all pieces.
Follow these easy steps to ship successfully TO your event
Step One – Pickup info
- Pickup date and time window
- Contact Name
- Phone number with extension and email address
- Reference number
- Company name
- Address
- Special requirements to pick up freight
- Special instructions
Step Two – Delivery info
- Delivery date and time window
- Contact name
- Cell phone number of contact at show
- Event name
- Exhibiting company name
- Exhibiting booth number
- Decorator company name with phone number
- Address for delivery
- Special requirements to deliver freight
- Special instructions
Step Three – Freight Description
Step Four – Required Forms
Follow these easy steps to ship successfully FROM your event
Step One – Pickup info
- Pick up date and time window
- Contact name
- Cell Phone number of contact at show
- Reference number
- Event name
- Exhibiting company name
- Exhibiting booth number
- Decorator company name with phone number
- Address for pickup
- Special requirements to pick up freight
- Special instructions
Step Two – Delivery info
- Delivery date and time window
- Contact name
- Phone number with extension and email address
- Company name
- Address
- Special requirements to pick up freight
- Special instructions
Step Three – Freight Description
Step Four – Required Forms
Where to find your show move in location, dates, and times and move out information, location, dates, and times
You may find this critical information in the following places:
- The Exhibitor kit
- The show decorators web site (password may be required)
- The show decorators national office
- The host organization's website
Shipping to your event
There are typically two delivery locations when shipping to a show:
Advanced Warehouse
Or
Show Site ( Hotel, Convention Center, or meeting facility)
The Advanced Warehouse is generally open 30 days prior to the exhibit hall opening. Show booth materials can generally be delivered to the advanced warehouse up to 4 four days prior to the exhibit hall opening without a penalty.
All advanced warehouse materials will generally be moved from the advanced warehouse to the exhibit hall by the show decorator one day prior to the exhibit hall set up day.
Show Site deliveries are made directly to the exhibit hall and are limited to certain time frames and dates. Delivery trucks will generally be directed to a marshalling yard to wait their turn to deliver your exhibit material to the exhibit hall.
Returning from your event
There is typically one location to pick up your materials when shipping from a show site. Materials are generally picked up directly from the exhibit hall. Drivers are directed to a marshalling yard to wait their turn to pick up your materials.
The dates and times for pick up are very restricted. There is a driver check in time. The show decorator's Material Handling Agreement Form designating NorthStar as the carrier is required to be turned in to the show decorator by the exhibiting company. This form can be obtained from the decorator's service desk or completed online with payment to the decorator.
Once the MHA form has been turned into the decorator, your boxed and labeled materials will be ready for pick up by NorthStar.
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