Schedule
Will it arrive on schedule?
We work back from your event’s deadlines, not ours, and share with you what has to happen and when — before any of it is urgent.
Who We Serve — Independent Meeting Planners
No warehouse. No ops team. No procurement department. That’s what we’re for.
You get hired because you’re the expert in event management — without the infrastructure an in-house team takes for granted.
Shipping is often a dreaded line item on a very long list. We’ll help remove the pain, for every client you manage.
35 yrsshipping to annual meetings, board meetings and training events
1 coachacross every client on your roster
Shipping set up both waysthe return is planned with the outbound
Three questions, answered before you ask
Accountability
Will it arrive at all?
One coach owns your shipment start to finish. You always know who to call, and they already know your event.
Condition
Will it arrive in one piece?
Everything is palletized and plastic-wrapped on our end. Before that, your coach walks you through packing — proper cases rather than re-used boxes, lighter cartons labelled to ride on top, fragile pieces professionally crated.
What’s different when you’re independent
Contact
A direct line, not a queue
A named person with a phone number, not a ticket. There’s no internal team to chase things for you.
Clients
One arrangement, all your clients
Same coach, same process, whoever you’re planning for this quarter.
Billing
Billing that fits how you work
Be the client and invoice your own, or we set up accounts in each client’s name and bill them direct.
Repeat
A process you can re-use
The shipping questions barely change between a board meeting and a training series. The conversation gets much shorter.
Any of this sound familiar?
“There’s no internal process”
Because there’s no internal anything — it’s just you.
“No playbook to reference”
Every client’s event starts from a blank page.
“I keep putting the shipping off”
Not the interesting part, so it slides down the list.
NorthStar 360
Never miss a shipping deadline again.
Share the calendar across all your clients and we’ll reach out ninety days ahead of each event.
There is no cost for NorthStar customers.
Learn about 360Your client calendarExample
Client A · Board meetingEvent Feb 10 · coach called Nov 12
Shipping set
Client B · Regional training seriesEvent Apr 14 · coach called Jan 14
Shipping set
Client C · Annual meetingEvent May 19 · coach called Feb 18
Shipping set
Client A · Leadership retreatEvent Sep 22 · coach calls Jun 24
90 days out
Frequently asked questions
Can I use NorthStar for all of my clients?
Yes. One arrangement covers every client on your roster, with the same coach and the same process whoever you’re planning for.
How does billing work across several clients?
Your choice. Be the client and invoice your own, or we set up accounts in each client’s name and bill them direct.
Are there size limitations?
No hard limit, but size determines equipment and crew. Over 75 lbs. in one piece, or more than about 30 pieces, requires a second person.
Will you reach out in advance?
Yes. Share the calendar across all your clients through NorthStar 360 and we’ll reach out ninety days ahead of each event, at no cost for NorthStar customers.
Start the conversation.
Email your Shipping Coach directly — shippingcoach@northstarexpress.com