Having played in the events industry for over 25 years, I tend to get a little too loose with the industry terms and jargon at times. “Please keep the MHA, housebill, and CI together and attach them to the MAWB so the shipment can make it to YYZ by next week.”
My not-so-keen self-awareness kicks in when I see eyes rolling, knees buckling, and heads swaying side to side in sheer confusion, boredom, or both!
We all want to be knowledgeable and belong at some level. Using industry terms allows us to feel that connection to our fellow events professionals. I get you and your dim weight; I belong!
Many of our customer contacts are new to the events industry and have received little to no training. Loads are just struggling with learning the basics of professional employment. As an events professional there...